Sierra Central
  • Placerville
  • Placerville, CA, USA

High School diploma or equivalent.  Five years credit union/financial institution experience with strong foundation in cash handling and branch processes preferred.  Must be highly knowledgeable in Microsoft Office products especially Excel and Word.  This multi-task position requires strong organizational and leadership skills.

The Branch Operations Manager supervises, coordinates, and schedules the activities of branch employees.  Monitoring work for adherence to established policies, procedures, and regulatory compliance.  Anticipates the need to take action and adjusts accordingly to provide a consistent level of outstanding member service.  As staffing levels dictate, Branch Operations Managers will perform all operational and platform duties, including accepting and processing loan applications, compiling loan packages, opening new accounts and handling member transactions, inquiries and complaints.  The Branch Operations Manager is responsible to work with the Branch Vice President and/or Regional Vice President to ensure their branch consistently meets or exceeds the assigned production goals.

This position requires continuous sitting and/or standing for up to eight hours per day, in addition to being able to comfortably reach across teller station to count out/hand cash to members, with some intermittent bending, squatting and walking, and lifting 25 pounds.

Branch Operation Managers are required to travel to attend training classes and assist in other branches as staffing needs dictate.

Sierra Central
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